Terms and Conditions - Gardeners Morden

Welcome to Gardeners Morden. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to abide by these terms. Please read them carefully.

1. Introduction

Gardeners Morden provides professional gardening and landscaping services to residents and businesses in Morden and surrounding areas. By engaging our services, you accept and agree to be bound by the following terms.

1.1 Acceptance of Terms

By accessing our services, you agree to comply with and be legally bound by these Terms and Conditions.

2. Services Provided

We offer a wide range of gardening services, including but not limited to:

Lawn maintenance and mowing
Garden design and landscaping
Planting and pruning
Weed control
Soil management

2.1 Service Availability

Our services are available during scheduled business hours. We strive to accommodate your gardening needs and will work with you to schedule services at a convenient time.

3. Booking and Scheduling

To ensure timely and efficient service, please adhere to the following booking procedures:

Booking Confirmation: All bookings must be confirmed in writing.
Rescheduling: Requests to reschedule should be made at least 48 hours in advance.
Cancellation Policy: Cancellations made within 24 hours of the scheduled service may incur a fee.

3.1 Changes to Bookings

Any changes to your booking must be communicated promptly to avoid service delays.

4. Payment Terms

Our payment terms are designed to be clear and fair:

Pricing: All services are priced based on the scope and complexity of the work required.
Payment Methods: We accept various payment methods, including cash, credit cards, and bank transfers.
Invoices: Invoices will be issued upon completion of services and are payable within 14 days.

4.1 Late Payments

Late payments may incur interest charges as stipulated in the invoice. Continued non-payment may result in suspension of services.

5. Responsibilities of Gardeners Morden

We are committed to delivering high-quality services. Our responsibilities include:

Quality Workmanship: Ensuring all gardening tasks are performed to industry standards.
Timely Service: Completing tasks within the agreed timeframe.
Professional Conduct: Maintaining professionalism in all interactions.

5.1 Guarantee

Gardeners Morden offers a satisfaction guarantee. If you are not satisfied with our services, please contact us within 7 days for resolution.

6. Client Responsibilities

Clients also have certain responsibilities to ensure the smooth provision of services:

Access to Property: Providing clear access to the areas where services will be performed.
Accurate Information: Supplying accurate information regarding the property and desired services.
Timely Communication: Responding promptly to inquiries and confirmations.

6.1 Property Conditions

Clients must ensure that the property is in a suitable condition for gardening services. This includes removing obstacles and ensuring safety.

7. Limitation of Liability

While we strive for excellence, Gardeners Morden is not liable for:

Damage caused by unforeseen natural events (e.g., storms, floods).
Pre-existing conditions on the property that were not disclosed prior to service commencement.
Indirect or consequential losses arising from the provision of our services.

7.1 Insurance

Gardeners Morden carries liability insurance to cover any damages directly resulting from our services.

8. Termination of Services

Either party may terminate the service agreement under the following conditions:

Mutual Agreement: Both parties agree to terminate the services.
Breach of Terms: Either party fails to comply with the Terms and Conditions.
Force Majeure: Unforeseeable circumstances prevent the continuation of services.

8.1 Notice of Termination

Written notice must be provided at least 7 days in advance for termination of services.

9. Privacy Policy

We are committed to protecting your privacy. Any personal information collected during the provision of our services will be handled in accordance with our Privacy Policy.

9.1 Data Protection

All personal data is stored securely and will not be shared with third parties without your consent, except as required by law.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Morden operates.

10.1 Dispute Resolution

Any disputes arising from these terms will be resolved through mediation or arbitration before seeking legal recourse.

11. Amendments to Terms

Gardeners Morden reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes.

11.1 Notification of Changes

Updates to the Terms and Conditions will be communicated via email or through our official communication channels.

12. Acceptance of Electronic Terms

By using our services, you consent to receive electronic communications and agree that these communications satisfy any legal requirements for written notices.

12.1 Electronic Signatures

Electronic signatures are considered legally binding and enforceable as traditional handwritten signatures.

13. Miscellaneous

These Terms and Conditions constitute the entire agreement between Gardeners Morden and the client regarding the services provided.

Severability: If any provision is found to be unenforceable, the remaining terms will continue in effect.
Waiver: Failure to enforce any term does not waive the right to enforce it in the future.
Assignment: Clients may not assign their rights or obligations under these terms without prior written consent.

13.1 Entire Agreement

These terms represent the complete agreement between the parties and supersede all prior discussions or agreements.

14. Contact Information

For questions or concerns regarding these Terms and Conditions, please refer to our official communication channels.